Modem not establishing a connection

[Vorti]

I don't know fuck all about networking so I figured I'd ask here. My internet has been down all day, I'm posting this from my phone. My modem (made by Cisco) has 4 lights on it, power, DS, US and online. The power light is solid, the DS light is flashing and the rest are off. I've restarted it more times than I can count, restarted my PC, and restarted my router. My router's indicators seem to be in order.

 

[Kieck]

What's the DSL flashing like? Is it red?
Besides, do you have a cable connection to your computer from the router or is it wireless?

 

[Vorti]

Flashing green.

I'm tethered to the router.

 

[toastmatic]

Can you navigate to your router via its default gateway?

Is it a router/modem combo?

 

[Kieck]

Can you navigate to your router via its default gateway?

Yeah, maybe the settings defaulted themselvest or something.

If you can't, then it's possible the cable stopped working as it should.

 

[Vorti]

I can access my route in a browser.

The modem and router are separate.

 

[toastmatic]

Okay can you connect to your modem? What brand and model is it?

 

[CosmicCommander]

Some of these routers come with a quasi-hidden factory reset button on the back. I don't know if you've tried that already or your router has that, just pointing it out.

 

[Vorti]

I can connect to my modem through my router.

I'm tethered to my phone's internet right now, RIP data usage

i bet my dad spent money on liquor instead of the internet bill

 

[Phantasma]

It could be receiving a firmware update

your isp could be doing maintenance in the area

your isp might have put your service on suspension for illegal traffic, if you've been torrenting lately.

You might have wonky settings.

The most reliable (though not necessarily the quickest) resolution is just to call your ISP. Otherwise you're just guessing.

 

[Tami]

This happens to me on a monthly basis, since I've got ~Verizon~

A nice multi-hour phone call always sorts it out though, call your provider and prepare to hold

 

[Vorti]

This happens to me on a monthly basis, since I've got ~Verizon~

A lengthy several hour phone call later always sorts it out though, call your provider and prepare to hold

i used to have verizon until i switched to a local company, i share that trauma

i called them but i guess customer service isn't available due to it being easter sunday...

 

[shotcopper 9000]

I used to be on wireless, because Telstra (former national carrier, was privatised without being broken up, instantly established an unshakeable monopoly - typical Australia) sets arbitrary line attenuation limits and since they own the lines all the other ISPs have to obey. I was literally 50 metres too far from the exchange. The only net I could get that wasn't dialup or satellite was wireless from the nearest line-of-sight tower, 7km away across a bay. There was a tower literally like a kilometre and a half from my place but there was of course a fucking mountain between me and it.

Because I was on the very edge of the line-of-sight tower's range, my net kept trying to hop to the closer tower, which of course it couldn't actually see, so I'd lose my internet for anywhere between a second and several days and the guys my ISP sent out to unfuck it never figured out how to stop it from happening. Basically, for two years I could lose my net at any time for any length of time. I learned to appreciate the whole days or weeks where it went without dropping. In hindsight it's a wonder I was able to get any decent gaming in at all, but I had some of my most enjoyable times in Project Reality and ArmA 2 during that period.

Now I just have five shitler housemates who torrent TV shows all the god damn time.

 

[Pancake Of Doom]

I call upon Spartan.