okay so here's the issue
apparently steam guard turned itself on again for no fucking reason and I am now locked out of my account
so how did this happen you ask? let me elaborate
I decided I would format my hard drive and basically get a clean reinstall of windows 7, okay that's all good and dandy, get steam on my computer, bam, steam guard wants my code due to the new installment
so I say "okay", they apparently sent me a code so I go to check on my email, nothing there
now I actually went to play skyrim for two hours hoping that the mail would come after re-requesting it several times, but it didn't
the mail is definitely the correct one, it's impossible for it to be wrong, I only have one hotmail address (yes I use hotmail deal with it) and I'm p. sure that I wasn't retarded enough to spell it wrong twice when I was creating an account for steam years back
they can obviously send me emails because I had to register at their stupid support thing and they sent me a confirmation mail
here's what worries me, I did their little nice description and classification of the problem, but if this isn't fixable in some other way, I don't have a CD key to prove that I own the account, I mean sure, I do have the Orange Box discs, casing etc. that I ordered retail, but I lost the key years ago, so I'm screwed, am I not?
I hope this is a resolvable issue, if anybody can enlighten me, feel free to do so, because steam isn't going to answer until next tuesday like always
apparently steam guard turned itself on again for no fucking reason and I am now locked out of my account
so how did this happen you ask? let me elaborate
I decided I would format my hard drive and basically get a clean reinstall of windows 7, okay that's all good and dandy, get steam on my computer, bam, steam guard wants my code due to the new installment
so I say "okay", they apparently sent me a code so I go to check on my email, nothing there
now I actually went to play skyrim for two hours hoping that the mail would come after re-requesting it several times, but it didn't
the mail is definitely the correct one, it's impossible for it to be wrong, I only have one hotmail address (yes I use hotmail deal with it) and I'm p. sure that I wasn't retarded enough to spell it wrong twice when I was creating an account for steam years back
they can obviously send me emails because I had to register at their stupid support thing and they sent me a confirmation mail
here's what worries me, I did their little nice description and classification of the problem, but if this isn't fixable in some other way, I don't have a CD key to prove that I own the account, I mean sure, I do have the Orange Box discs, casing etc. that I ordered retail, but I lost the key years ago, so I'm screwed, am I not?
I hope this is a resolvable issue, if anybody can enlighten me, feel free to do so, because steam isn't going to answer until next tuesday like always